SendReady

Support

SendReady support

Email fkifle1242@icloud.com — we usually reply within two business days.

FAQ

Common questions

How do I restore a purchase?

Open SendReady → Settings (gear icon) → Restore purchases. Use the same Apple ID you bought with.

How do I cancel my subscription?

On iPhone or iPad go to Settings → [your name] → Subscriptions → SendReady Pro, or open SendReady → Settings → Manage subscription. Cancel at least 24 hours before the renewal date to avoid the next charge.

How does the free tier work?

Every tool is free for 3 jobs per rolling week. SendReady Pro removes the limit.

A video won't get under my size limit.

Very long clips can't always fit tight limits like 10 MB. Trim the clip, turn on Remove audio, or pick a larger target.

SendReady can't see my photos.

Go to Settings → Privacy & Security → Photos → SendReady and allow access. SendReady only reads the items you pick.

Can I get a refund?

Purchases are handled by Apple. Request a refund at reportaproblem.apple.com.